Pandora’s Box is a truly unique and individual service offered by Jewel Heritage. Each design is a one of a kind piece, just a one piece production run. Resizing and engraving is available on this service and is included in the price of the item. Every item sold from Pandora’s box will come with bespoke packaging. Due to the nature of the product refunds and exchanges will not be offered. We aim to use the best stones, and the highest quality metals. Where and when we can, we will provide full disclosure on where stones are from. At an extra cost certificates can accompany all stones to certify authenticity. For our higher priced items, a hand delivered service is available. For more information please email info@jewelheritage.com